– LEADERSHIP M6, D1 (Emotional Intelligence and Conflict Management):
In completing this activity, you will demonstrate the ability to apply the concept of emotional intelligence to leaders’ roles in conflict resolution.
Individuals with high emotional intelligence (EI) have been found to be more effective leaders. Read about emotional intelligence and respond to the following:

• Discuss the role of EI in conflict management and resolution. How would the lack of emotional intelligence in a leader impact conflict resolution? Give an example to support your answer.

Be certain to integrate the readings and research from the online library to support your opinions. You must cite your sources in text and include multiple references in addition to the textbook for your initial response and your replies.
By Day 4 of the week:
Post your primary response.
By Day 7 of the week:
Respond to two or more of your colleagues’ postings in one or more of the following ways:

• Address a colleague’s analysis and evaluation of the topic(s).
• Expand or remark upon a colleague’s integration of relevant resources.
• Answer question(s) posed by your colleague(s) for further discussion.
• Link a colleague’s posting to other postings or to course materials and concepts, where appropriate and relevant.
• Extend or constructively challenge your colleagues’ work.

Remember to read the feedback to your own major postings and reply to it throughout the module.
Consult the Discussion Posting Guide for information about writing your discussion posts. It is recommended that you write your post in a document first. Check your work and correct any spelling or grammatical errors. When you are ready to make your initial post, click on “Reply.” Then copy/paste the text into the message field, and click “Post Reply.”
To respond to a peer, click “Reply” beneath her or his post and continue as with an initial post.
Evaluation
This discussion will be graded using a rubric. Please review this rubric prior to beginning your work. View the rubric by clicking on the gear icon at the top right side of this page or on the Course Rubrics page within the Start Here module. All discussions combined are worth 20% of your final course grade.
Keep the following points in mind:

• Evaluation of the role of emotional intelligence in conflict resolution is supported by theoretical analysis.
• Examples are relevant and impact on conflict resolution is supported by reasons and analysis of information.

– M6, A1 Final Project: Annotated Bibliography:
Throughout the course, you have conducted independent research, in addition to the assigned readings, to support your ideas, arguments, and opinions for weekly assignments and discussions. You have reviewed management and leadership trade journals, magazines, textbooks, and whitepapers. You have documented your sources and references. In this assignment, you will compile these into an annotated bibliography.
Include in the annotated bibliography all the references and sources used throughout the course with a minimum of 15 sources. The bibliography must be in APA format. List the entries in alphabetical order by author’s last name and write a short annotation or explanation for each source.
Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.
Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Submit Assignment” in the upper right corner. Click on “Browse,” browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to the Browse button. Enter your comments, if any, in the Comments area. Click on “Submit Assignment.”
Evaluation
This assignment will be graded using the rubric displayed below. Please review this rubric prior to beginning your work. You can also access the rubric on the Course Rubrics page within the Start Here module. This assignment is worth 10% of your final course grade.
Keep the following points in mind:

• Selection of sources shows content knowledge and research skills.
• Annotations show reading comprehension and analytical and critical thinking skills.

Rubric

– BUSINESS M6, D1 RISK MANAGEMENT SCENARIO:
Read the following scenario and provide your thoughts on how the company should proceed:
“You are a project manager for ABC Company. The company wants to purchase new equipment, train employees on the equipment, and then fully integrate this equipment into the company’s day-to-day processes. You developed a plan that detailed how and when the equipment will be obtained, the timeframe for training employees, and how the equipment will be fully integrated. The equipment arrived on the scheduled date, but you soon realized you forgot to include a plan that outlines how employees will be trained on the equipment. Training is scheduled to start in three days, but without a plan you do not know what to teach the employees about the equipment. The plan has already been initiated and time and resources have already used.”
For this discussion, you will need to compose a substantive post that details a simple solution for the company’s problem. The goal of the company is not to completely abandon the project as they have already put in time and resources. After identifying the solution, consider how you plan to implement it. Since you are a manager you need to put your solution into action.
Reply to at least two of your peers’ initial threads. Debate the initial argument and evidence in a small group of three.

1. Compose a response to either support or refute the initial entry. You don’t have to agree with the side you write about; you just need to demonstrate critical thinking.
2. There should be only one response per thread to support and one response per thread to refute the initial solution. If a side has already been argued, choose another side or another thread.

Once there are at least two perspectives written about each initial thread, you can continue to explore other perspectives in each of your small groups.
Things to Remember!

1. Post a 2 to 4 paragraph discussion post (300 words minimum). Justify your explanations by including in-text citations and references in APA format as applicable.
2. Post your primary response on the discussion board by Thursday at 11:59 pm ET. Be sure to review your writing for grammar and spelling before posting. Read any postings already provided by your instructor or fellow students.
3. Read and respond to at least two of your classmates. Remember to read the feedback to your own major postings and reply to it throughout the module.

For information about writing your discussion posts, consult Discussion Tips. Be sure to check your work and correct any spelling or grammatical errors before you post it. When you are ready to make your initial posting, please click on the “Create Thread” button, copy/paste the text from your document into the message field and click “Submit.”
Use the EC Library resources to properly cite your work:

• APA Format Tip Sheet [PDF, 176.82 KB]
• Citing Sources 
• Plagiarism & Copyright

Review the SBT Discussion Rubric located in the “Start Here-Course Information” section of the course for more information on grading criteria. Please review the rubric carefully so you are familiar with the expectations of the activity.
– M6, A1 PROCESS IMPROVEMENT PLAN: RISK MANAGEMENT:
At this point you have identified the organization and the deficient process, created a proposal for a new process, and determined the needed resources and your budget. You will now conduct a risk assessment based on this information. What can go wrong when integrating the process? You might consider conflicts between stakeholders. Not everyone will agree with new process. Does your organization have a change management policy or process? If not, what is the risk of proceeding with integrating the new process? Consider this and more as you perform your risk assessment.
After identifying the risks, you should provide some details on how you plan to manage that risk. For instance, if the risk is a lack of a change management system, then you could provide a strategy to effectively implement the new process without a formal system.
This paper should:

• Be 3 to 4 pages in length.
• Be supported by research.
• Identify the risks associated with the new process.
• Include a plan to overcome these risks.
• Include an explanation as to how you plan to use your chosen management theories in order to manage the identified risks of implementing the new process.

Consider the results that different theories have and whether or not your chosen theory has the most effective approach.
Consider reviewing the Health and Safety Executive website as it provides various examples of risk assessments.
Things to Remember!

• Your paper should be a minimum of 3 pages, not counting a cover page or reference page.
• Justify your research by including in-text citations and references.
• Format following APA guidelines.

Compose your work using a word processor (or other software as appropriate) and save it frequently to your computer. Be sure to check your work and correct any spelling or grammatical errors before you upload it. When you are ready to submit your work, click “Browse My Computer” and find your file. Once you have located your file, click “Open” and, if successful, the file name will appear under the Attached files heading. Scroll to the bottom of the page and click “Submit.”
This assignment is worth 3.75% of your overall course grade. This assignment will be evaluated according to the M6A1 rubric.
Review the SBT M6A1 Rubric by clicking on the “View Rubric” button at the top of this page, or by going to the “Start Here-Course Information” section of the course to see more information on grading criteria.
For more information about the final project, please see the Process Improvement Plan – Final Project Overview.