Winsome Manufacturing Company-Who are the project stakeholders? How will they be involved in the project? 

Winsome Manufacturing Company produces plastic storage containers and sells them to the home consumer through home sales events. At the company’s quarterly meeting, the head of marketing described a new product to be introduced in the first quarter of the next fiscal year, approximately 9 months from now. The product will be a room-sized plastic storage unit suitable to the outside of the home; it is similar to a competitor’s product but will have significantly more features. This product will open new markets for the sales channel, lay the foundation for add-on products, and generate new revenues. Management has only seen preliminary sketches of the potential product but they are very excited by the new product.
The project will require participation from the design, production, purchasing, shipping, sales, and marketing departments. Winsome Manufacturing owns a line of suitable injection molds, so all manufacturing will be done in-house. The project manager for this project has not yet been selected, but that decision is expected to be made in the next week.
A preliminary project initiation meeting will result in the identification of the project sponsor, selection of a project manager, and creation of the project charter. A manager in the production department who knows you are taking a college project management course asks you to prepare a brief report to help him prepare for the meeting by answering the following questions:

  • Who are the project stakeholders? How will they be involved in the project? 
  • Who should be the project sponsor? Why?
  • From which department should the project manager come? Why?
  • What skills and experience are likely needed by the project manager for each phase in the project life cycle, and how do they differ between the various phases?
  • What type of communication plan will likely be needed during the project?
    • What information should be shared with the project stakeholders?
    • What is the mechanism that could be used for each type of information?
    • What is the frequency with which information should be shared?
    • What should be done if project communications are not proving to be effective?
    • What technology could be used for project communications?
    • At what point could communication about the project become an ethical or legal issue?
  • What information should be included in the following elements of the project charter:
    • What is the problem the project proposes to address?
    • What business opportunity might project completion create?
    • What is the business case for undertaking the project?
    • What is the financial impact of the project?
    • What are the expected results of the project?
    • What value will the project add?
    • What are risks that might be involved with undertaking the project?
    • What is the potential impact to the company if the project is not undertaken?

Present your findings as a Word document of 4–5 pages (not including title and reference pages) formatted in APA style.

Assignment 2: Probability Analysis:· Determine the mean

Assignment 2: Probability Analysis

SAMPLING MEAN:
DEFINITION:
The term sampling mean is a statistical term used to describe the properties of statistical distributions. In statistical terms, the sample meanhttp://www.stat.yale.edu/Courses/1997-98/101/xbar.giffrom a group of observations is an estimate of the population meanhttp://www.stat.yale.edu/Courses/1997-98/101/mu.gif. Given a sample of size n, consider n independent random variables X1X2… Xn, each corresponding to one randomly selected observation. Each of these variables has the distribution of the population, with mean http://www.stat.yale.edu/Courses/1997-98/101/mu.gifand standard deviationhttp://www.stat.yale.edu/Courses/1997-98/101/sigma.gif. The sample mean is defined to be http://www.stat.yale.edu/Courses/1997-98/101/xbardef.gif
WHAT IT IS USED FOR:
It is also used to measure central tendency of the numbers in a database. It can also be said that it is nothing more than a balance point between the number and the low numbers.
HOW TO CALCULATE IT:
To calculate this, just add up all the numbers, then divide by how many numbers there are. Example: what is the mean of 2, 7, and 9? Add the numbers: 2 + 7 + 9 = 18 Divide by how many numbers (i.e., we added 3 numbers): 18 ÷ 3 = 6 So the Mean is 6

SAMPLE VARIANCE:

DEFINITION:

The sample variance, s2, is used to calculate how varied a sample is. A sample is a select number of items taken from a population. For example, if you are measuring American people’s weights, it wouldn’t be feasible (from either a time or a monetary standpoint) for you to measure the weights of every person in the population. The solution is to take a sample of the population, say 1000 people, and use that sample size to estimate the actual weights of the whole population.

WHAT IT IS USED FOR:

The sample variance helps you to figure out the spread out in the data you have collected or are going to analyze. In statistical terminology, it can be defined as the average of the squared differences from the mean.

HOW TO CALCULATE IT:

Given below are steps of how a sample variance is calculated:

· Determine the mean
· Then for each number: subtract the Mean and square the result
· Then work out the mean of those squared differences.
To work out the mean, add up all the values then divide by the number of data points.
First add up all the values from the previous step.
But how do we say “add them all up” in mathematics? We use the Roman letter Sigma: Σ
The handy Sigma Notation says to sum up as many terms as we want.

· Next we need to divide by the number of data points, which is simply done by multiplying by “1/N”:
Statistically it can be stated by the following:
· http://www.mathsisfun.com/data/images/standard-deviation-part3.gif
· This value is the variance
EXAMPLE:

Sam has 20 Rose Bushes.

The number of flowers on each bush is
9, 2, 5, 4, 12, 7, 8, 11, 9, 3, 7, 4, 12, 5, 4, 10, 9, 6, 9, 4
Work out the sample variance
 
Step 1. Work out the mean
In the formula above, μ (the Greek letter “mu”) is the mean of all our values.
For this example, the data points are: 9, 2, 5, 4, 12, 7, 8, 11, 9, 3, 7, 4, 12, 5, 4, 10, 9, 6, 9, 4
The mean is:
(9+2+5+4+12+7+8+11+9+3+7+4+12+5+4+10+9+6+9+4) / 20 = 140/20 = 7
So:
μ = 7
Step 2. Then for each number: subtract the Mean and square the result
This is the part of the formula that says:
http://www.mathsisfun.com/data/images/standard-deviation-part1.gif
So what is xi? They are the individual x values 9, 2, 5, 4, 12, 7, etc…
In other words x1 = 9, x2 = 2, x3 = 5, etc.
So it says “for each value, subtract the mean and square the result”, like this
Example (continued):
(9 – 7)2 = (2)2 = 4
(2 – 7)2 = (-5)2 = 25
(5 – 7)2 = (-2)2 = 4
(4 – 7)2 = (-3)2 = 9
(12 – 7)2 = (5)2 = 25
(7 – 7)2 = (0)2 = 0
(8 – 7)2 = (1)2 = 1
We need to do this for all the numbers
Step 3. Then work out the mean of those squared differences.
To work out the mean, add up all the values then divide by how many.
First add up all the values from the previous step.
 
= 4+25+4+9+25+0+1+16+4+16+0+9+25+4+9+9+4+1+4+9 = 178
But that isn’t the mean yet, we need to divide by how many, which is simply done by multiplying by “1/N”:
Mean of squared differences = (1/20) × 178 = 8.9
This value is called the variance.
 
STANDARD DEVIAITON:
DEFINITION:
This descriptor shows how much variation or dispersion from the average exists.
The symbol for Standard Deviation is σ (the Greek letter sigma).
It is calculated using:
http://www.mathsisfun.com/data/images/standard-deviation-formula.gif
In case of a sample the ‘N’ in this formula is replaced by n-1.
WHAT IT IS USED FOR:
It is used to determine the expected value. A low standard deviation indicates that the data points tend to be very close to the mean (also called expected value); a high standard deviation indicates that the data points are spread out over a large range of values.
HOW TO CALCULATE IT:
To determine the standard deviation, you need to take the square root of the variance.
EXAMPLE PROBLEM:
Let’s look at the previous problem and compute the standard deviation. The standard deviation as mentioned earlier is nothing more than the measure of dispersion (spread). It can be calculated by taking the square root of the variance. In case of the previous problem where the variance was 8.9, its corresponding standard deviation would be the square root of 8.9 which is 2.983

σ = √(8.9) = 2.983…

HYPOTHESES TESTING:
DEFINITION:
Hypothesis testing is a topic at the heart of statistics. This technique belongs to a realm known as inferential statistics. Researchers from all sorts of different areas, such as psychology, marketing, and medicine, formulate hypotheses or claims about a population being studied.
WHAT IT IS USED FOR:
Hypothesis testing is used to determine the validity of these claims. Carefully designed statistical experiments obtain sample data from the population. The data is in turn used to test the accuracy of a hypothesis concerning a population. Hypothesis tests are based upon the field of mathematics known as probability. Probability gives us a way to quantify how likely it is for an event to occur. The underlying assumption for all inferential statistics deals with rare events, which is why probability is used so extensively. The rare event rule states that if an assumption is made and the probability of a certain observed event is very small, then the assumption is most likely incorrect.
The basic idea here is that we test a claim by distinguishing between two different things:
1. An event that easily occurs by chance
2. An event that is highly unlikely to occur by chance.
If a highly unlikely event occurs, then we explain this by stating that a rare event really did take place, or that the assumption we started with was not true.
HOW TO USE THE TEST FOR DECISION MAKING PURPOSES:
1. Formulate the null hypothesis H_0(commonly, that the observations are the result of pure chance) and the alternative hypothesis H_a(commonly, that the observations show a real effect combined with a component of chance variation).
2. Identify a test statistic that can be used to assess the truth of the null hypothesis.
3. Compute the P-value, which is the probability that a test statistic at least as significant as the one observed would be obtained assuming that the null hypothesis were true. The smaller the P-value, the stronger the evidence against the null hypothesis.
4. Compare the p-value to an acceptable significance value alpha(sometimes called an alpha value). If p<=alpha, that the observed effect is statistically significant, the null hypothesis is ruled out, and the alternative hypothesis is valid.
EXAMPLE OF HYPOTHESIS TESTING (TWO-TAIL TEST)
If you are told that the mean weight of 3rd graders is 85 pounds with a standard deviation of 20 pounds, and you find that the mean weight of a group of 22 students is 95 pounds, do you question that that group of students is a group of third graders?
· The z-score is ((x-bar) – µ)/(*sigma*/(n^.5)); the numerator is the difference between the observed and hypothesized mean, the denominator rescales the unit of measurement to standard deviation units. (95-85)/(20/(22^.5)) = 2.3452.
· The z-score 2.35 corresponds to the probability .9906, which leaves .0094 in the tail beyond. Since one could have been as far below 85, the probability of such a large or larger z-score is .0188. This is the p-value. Note that for these two tailed tests we are using the absolute value of the z-score.

· Because .0188 < .05, we reject the hypothesis (which we shall call the null hypothesis) at the 5% significance level; if the null hypothesis were true, we would get such a large z-score less than 5% of the time. Because .0188 > .01, we fail to reject the null hypothesis at the 1% level; if the null hypothesis were true, we would get such a large z-score more than 1% of the time.
DECISION TREE:
DEFINITION:
A schematic tree-shaped diagram used to determine a course of action or show a statistical probability. Each branch of the decision tree represents a possible decision or occurrence. The tree structure shows how one choice leads to the next, and the use of branches indicates that each option is mutually exclusive.
WHAT IT IS USED FOR:
A decision tree can be used to clarify and find an answer to a complex problem. The structure allows users to take a problem with multiple possible solutions and display it in a simple, easy-to-understand format that shows the relationship between different events or decisions. The furthest branches on the tree represent possible end results.
HOW TO APPLY IT:
1. As a starting point for the decision tree, draw a small square around the center of the left side of the paper. If the description is too large to fit the square, use legends by including a number in the tree and referencing the number to the description either at the bottom of the page or in another page.
2. Draw out lines (forks) to the right of the square box. Draw one line each for each possible solution to the issue, and describe the solution along the line. Keep the lines as far apart as possible to expand the tree later.
3. Illustrate the results or the outcomes of the solution at the end of each line. If the outcome is uncertain, draw a circle (chance node). If the outcome leads to another issue, draw a square (decision node). If the issue is resolved with the solution, draw a triangle (end node). Describe the outcome above the square or circle, or use legends, as appropriate.
4. Repeat steps 2 through 4 for each new square at the end of the solution lines, and so on until there are no more squares, and all lines have either a circle or blank ending.
5. The circles that represent uncertainty remain as they are. A good practice is to assign a probability value, or the chance of such an outcome happening.
Since it is difficult to predict at onset the number of lines and sub-lines each solution generates, the decision tree might require one or more redraws, owing to paucity of space to illustrate or represent options and/or sub-options at certain spaces.
It is a good idea to challenge and review all squares and circles for possible overlooked solutions before finalizing the draft.
EXAMPLE:
Your company is considering whether it should tender for two contracts (MS1 and MS2) on offer from a government department for the supply of certain components. The company has three options:
· tender for MS1 only; or
· tender for MS2 only; or
· tender for both MS1 and MS2.
If tenders are to be submitted, the company will incur additional costs. These costs will have to be entirely recouped from the contract price. The risk, of course, is that if a tender is unsuccessful, the company will have made a loss.
The cost of tendering for contract MS1 only is $50,000. The component supply cost if the tender is successful would be $18,000.
The cost of tendering for contract MS2 only is $14,000. The component supply cost if the tender is successful would be $12,000.
The cost of tendering for both contracts MS1 and MS2 is $55,000. The component supply cost if the tender is successful would be $24,000.
For each contract, possible tender prices have been determined. In addition, subjective assessments have been made of the probability of getting the contract with a particular tender price as shown below. Note here that the company can only submit one tender and cannot, for example, submit two tenders (at different prices) for the same contract.
Option Possible Probability
tender of getting
prices ($) contract
MS1 only 130,000 0.20
115,000 0.85
MS2 only 70,000 0.15
65,000 0.80
60,000 0.95
MS1 and MS2 190,000 0.05
140,000 0.65
In the event that the company tenders for both MS1 and MS2 it will either win both contracts (at the price shown above) or no contract at all.
· What do you suggest the company should do and why?
· What are the downside and the upside of your suggested course of action?
· A consultant has approached your company with an offer that in return for $20,000 in cash, she will ensure that if you tender $60,000 for contract MS2, only your tender is guaranteed to be successful. Should you accept her offer or not and why?
Solution
The decision tree for the problem is shown below.

Below we carry out step 1 of the decision tree solution procedure which (for this example) involves working out the total profit for each of the paths from the initial node to the terminal node (all figures in $’000).
Step 1
· path to terminal node 12, we tender for MS1 only (cost 50), at a price of 130, and win the contract, so incurring component supply costs of 18, total profit 130-50-18 = 62
· path to terminal node 13, we tender for MS1 only (cost 50), at a price of 130, and lose the contract, total profit -50
· path to terminal node 14, we tender for MS1 only (cost 50), at a price of 115, and win the contract, so incurring component supply costs of 18, total profit 115-50-18 = 47
· path to terminal node 15, we tender for MS1 only (cost 50), at a price of 115, and lose the contract, total profit -50
· path to terminal node 16, we tender for MS2 only (cost 14), at a price of 70, and win the contract, so incurring component supply costs of 12, total profit 70-14-12 = 44
· path to terminal node 17, we tender for MS2 only (cost 14), at a price of 70, and lose the contract, total profit -14
· path to terminal node 18, we tender for MS2 only (cost 14), at a price of 65, and win the contract, so incurring component supply costs of 12, total profit 65-14-12 = 39
· path to terminal node 19, we tender for MS2 only (cost 14), at a price of 65, and lose the contract, total profit -14
· path to terminal node 20, we tender for MS2 only (cost 14), at a price of 60, and win the contract, so incurring component supply costs of 12, total profit 60-14-12 = 34
· path to terminal node 21, we tender for MS2 only (cost 14), at a price of 60, and lose the contract, total profit -14
· path to terminal node 22, we tender for MS1 and MS2 (cost 55), at a price of 190, and win the contract, so incurring component supply costs of 24, total profit 190-55- 24=111
· path to terminal node 23, we tender for MS1 and MS2 (cost 55), at a price of 190, and lose the contract, total profit -55
· path to terminal node 24, we tender for MS1 and MS2 (cost 55), at a price of 140, and win the contract, so incurring component supply costs of 24, total profit 140-55- 24=61
· path to terminal node 25, we tender for MS1 and MS2 (cost 55), at a price of 140, and lose the contract, total profit -55
Hence we can arrive at the table below indicating for each branch the total profit involved in that branch from the initial node to the terminal node.
Terminal node Total profit $’000
12 62
13 -50
14 47
15 -50
16 44
17 -14
18 39
19 -14
20 34
21 -14
22 111
23 -55
24 61
25 -55
We can now carry out the second step of the decision tree solution procedure where we work from the right-hand side of the diagram back to the left-hand side.
Step 2
· For chance node 5 the EMV is 0.2(62) + 0.8(-50) = -27.6
· For chance node 6 the EMV is 0.85(47) + 0.15(-50) = 32.45
Hence the best decision at decision node 2 is to tender at a price of 115 (EMV=32.45).
· For chance node 7 the EMV is 0.15(44) + 0.85(-14) = -5.3
· For chance node 8 the EMV is 0.80(39) + 0.20(-14) = 28.4
· For chance node 9 the EMV is 0.95(34) + 0.05(-14) = 31.6
Hence the best decision at decision node 3 is to tender at a price of 60 (EMV=31.6).
· For chance node 10 the EMV is 0.05(111) + 0.95(-55) = -46.7
· For chance node 11 the EMV is 0.65(61) + 0.35(-55) = 20.4
Hence the best decision at decision node 4 is to tender at a price of 140 (EMV=20.4).
Hence at decision node 1 we have three alternatives:
· tender for MS1 only EMV=32.45
· tender for MS2 only EMV=31.6
· tender for both MS1 and MS2 EMV = 20.4
Hence the best decision is to tender for MS1 only (at a price of 115) as it has the highest expected monetary value of 32.45 ($’000).
INFLUENCE OF SAMPLE SIZE:
DEFINITION:
Sample size is one of the four interrelated features of a study design that can influence the detection of significant differences, relationships, or interactions. Generally, these survey designs try to minimize both alpha error (finding a difference that does not actually exist in the population) and beta error (failing to find a difference that actually exists in the population).
WHAT IT IS USED FOR:
The sample size used in a study is determined based on the expense of data collection and the need to have sufficient statistical power.
HOW TO USE IT:
We already know that the margin of error is 1.96 times the standard error and that the standard error is sq.rt ^p(1^p)/n. In general, the formula is ME = z sq.rt ^p(1-^p)/n
where
*ME is the desired margin of error
*z is the z-score, e.g., 1.645 for a 90% confidence interval, 1.96 for a 90% confidence interval, 2.58 for a 99% confidence interval
_ ^p is our prior judgment of the correct value of p.
_ n is the sample size (to be found)
EXAMPLE:
If ^p =0.3 and Z=1.96 and ME =0.025 then the necessary sample size is:
ME= Z sq.rt (^p*1-^p)/n
0.025 = 1:96 sq.rt (0.3*0.7)/n
n=1291 or 1300 students
POPULATION MEAN:
DEFINITION:
The population mean is the mean of a numerical set that includes all the numbers within the entire group.
WHAT IT IS USED FOR:
In most cases, the population mean is unknown and the sample mean is used for validation purposes. However, if we want to calculate the population mean, we will have to construct the confidence interval. This can be achieved by the following steps:
HOW TO USE IT:
· The sample statistic is the sample mean x¯
· The standard error of the mean is s/sq.rt n where s is the standard deviation of individual data values.
· The multiplier, denoted by t*, is found using the t-table in the appendix of the book. It’s a simple table. There are columns for .90, .95, .98, and .99 confidence. Use the row for df = n − 1.
· Thus the formula for a confidence interval for the mean is x¯±t∗ (s/sq.rt n)
EXAMPLE:
In a class survey, students are asked if they are sleep deprived or not and also are asked how much they sleep per night. Summary statistics for the n = 22 students who said they are sleep deprived are:
minitab output of summary statistics for students who are sleep deprived, including the number of students 22, mean 5.77, standard deviation 1.572 and standard error of mean 0.335
· Thus n = 22, x¯ = 5.77, s = 1.572, and standard error of the mean =  1.572/sq.rt 22=0.335
· A confidence interval for the mean amount of sleep per night is 5.77 ± t* (0.335) for the population that feels sleep deprived.
· Go to the t-table in the appendix of the book and use the df = 22 – 1 = 21 row. For 95% confidence the value of t* = 2.08.
· A 95% confidence interval for μ is 5.77 ± (2.08) (0.335), which is 5.77 ± 0.70, or 5.07 to 6.7
· Interpretation: With 95% confidence we estimate the population mean to be between 5.07 and 6.47 hours per night.
RANDOM SAMPLING
Random sampling is a sampling technique where we select a group of subjects (a sample) for study from a larger group (a population). Each individual is chosen entirely by chance and each member of the population has a known, but possibly non-equal, chance of being included in the sample.
By using random sampling, the likelihood of bias is reduced.
WHEN RANDOM SAMPLING IS USED:
Random sampling is used when the researcher knows little about the population.
THE STEPS ASSOCIATED WITH RANDOM SAMPLING:
1. Define the population
2. Choose your sample size
3. List the population
4. Assign numbers to the units
5. Find random numbers
6. Select your sample
EXAMPLE:
In a study, 10,000 students will be invited to take part in the research study. The selection was limited to 200 randomly selected students. In this case, this would mean selecting 200 random numbers from the random number table. Imagine the first three numbers from the random number table were:

0011 (the 11th student from the numbered list of 10,000 students)
9292 (the 9,292nd student from the list)
2001 (the 2,001st student from the list)

We would select the 11th, 9,292nd, and 2,001st students from our list to be part of the sample. We keep doing this until we have all 200 students that we want in our sample.
SAMPLING DISTRIBUTION:
DEFINITION:
The sampling distribution is a theoretical distribution of a sample statistic. There is a different sampling distribution for each sample statistic. Each sampling distribution is characterized by parameters, two of which are mu.gif - 0.9 Kandsigma.gif - 0.8 K. The latter is called the standard error.
WHAT IT IS USED FOR:
It is used for making probability statements in inferential statistics.
HOW IS SAMPLING DISTRIBUTION USED?
Step 1: Obtain a simple random sample of size n.
Step 2: Compute the sample mean.
Step 3: Assuming we are sampling from a finite population, repeat Steps 1 and 2 until all simple random samples of size n have been obtained.
EXAMPLE OF SAMPLING DISTRIBUTION:
THE SAMPLE DISTRIBUTION
The sample distribution is the distribution resulting from the collection of actual data. A major characteristic of a sample is that it contains a finite (countable) number of scores, the number of scores represented by the letter N. For example, suppose that the following data were collected:

32 35 42 33 36 38 37 33 38 36 35 34 37 40 38 36 35 31 37 36 33
36 39 40 33 30 35 37 39 32 39 37 35 36 39 33 31 40 37 34 34 37

These numbers constitute a sample distribution. Using the procedures discussed in the chapter on frequency distributions, the following relative frequency polygon can be constructed to picture this data:
http://www.psychstat.missouristate.edu/introbook/sbgraph/sdist01.gif
SAMPLING ERROR:
DEFINITION:
The error that arises as a result of taking a sample from a population rather than using the whole population.
WHAT IT IS USED FOR:
It is used to detect the difference between the sample and the true, but unknown value of population parameter.
HOW TO USE IT/CALCULATE IT:
· Determine the level of confidence followed by the critical values
· Calculate the sample standard deviation
· Calculate the margin of error using
E = Critical value * sample standard deviation/sq.rt of sample size
EXAMPLE:
1. What is the margin of error for a simple random sample of 900 people at a 95% level of confidence? The sample standard deviation is 2.
By use of the table we have a critical value of 1.96, and so the margin of error is 1.96/(2 √ 900 = 0.03267, or about 3.3%.
2. What is the margin of error for a simple random sample of 1600 people at a 95% level of confidence and a sample standard deviation of 2?
At the same level of confidence as the first example, increasing the sample size to 1600 gives us a margin of error of 0.0245, or about 2.5%.
This shows that by increasing the sample size, the margin of error decreases.
PROBABILITY:
DEFINITION:
Probability is the chance that something will happen — how likely it is that some event will occur.
WHAT IT IS USED FOR:
Probability is used in various areas, such as assessing risks in medical treatment, forecasting weather, what to sell at a discount and when to sell it, determining car insurance rates, determining future commercial and manufacturing construction, in developing other real estate, in municipal planning for such things as placing new roads, and in financial planning at home and in the business world.
HOW TO CALCUATE IT:
1. Count the number of all distinctive and equally likely outcomes of the experiment. Let that be n.
2. Count the number of distinctive outcomes that represent the occurrence of the event in question. Let that be ne.
3. Calculate the result of the division ne/n. That is the probability of the event.
EXAMPLE:
Find the probability of getting an even number after rolling a die.
· Event: Getting an even number
· Steps above:
· Distinctive outcomes: 1, 2, 3, 4, 5, 6 are all the outcomes, their count n=6
· Outcomes representing the event: 2, 4, 6 are all the even numbers you can get, their count ne=3
· Probability: P = ne/n = 3/6 = 0.5 or 1/2
POWER CURVE:
DEFINITION:
Power curves illustrate the effect on power of varying the alternate hypothesis.
WHAT IT IS USED FOR:
The curve illustrates how a sample of observations with a defined variance is quite powerful in correctly rejecting the null hypothesis (for example, if m0=8) when the true mean is less than 6 or greater than 10. The curve also illustrates that the test is not powerful — it may not reject the null hypothesis even when the true mean differs from m0 — when the difference is small. This is also extensively used in testing the relationship between power and sample size.
HOW IT IS USED:
See example below.
EXAMPLE:
If the researcher learns from literature that the population follows a normal distribution with mean of 100 and variance of 100 under the null hypothesis and he/she expects the mean to be greater than 105 or less than 95 under the null hypothesis and he/she wants the test to be significant at 95% level, the resulting power function would be:
Power=1-Φ[1.96-(105-100)/(10/n)]+Φ[-1.96-(95-100)/(10/n)], which is,
Power=1-Φ[1.96-n/2]+Φ[-1.96+n/2].
That function shows a relationship between power and sample size. For each level of sample size, there is a corresponding sample size. For example, if n=20, the corresponding power level would be about 0.97, or, if the power level is 0.95, the corresponding sample size would be 16.
PROBABILITY DISTRIBUTION:
DEFINITION:
A statistical function that describes all the possible values and likelihoods that a random variable can take within a given range. At times it is presented in the form of a table or an equation that links the outcome of a statistical experiment with its probability of occurrences.
HOW IT IS USED:
It establishes a range that will be between the minimum and maximum statistically possible values, but where the possible values are likely to be plotted on the probability distribution depends on a number of factors, including the distribution mean, standard deviation, skewness, and kurtosis.
HOW TO USE IT:
· Identify the event
· Create a table showing the possibility of its occurrence
EXAMPLE:
An example will make clear the relationship between random variables and probability distributions. Suppose you flip a coin two times. This simple statistical experiment can have four possible outcomes: HH, HT, TH, and TT. Now, let the variable X represent the number of Heads that result from this experiment. The variable X can take on the values 0, 1, or 2. In this example, X is a random variable because its value is determined by the outcome of a statistical experiment.
A probability distribution is a table or an equation that links each outcome of a statistical experiment with its probability of occurrence. Consider the coin flip experiment described above. The table below, which associates each outcome with its probability, is an example of a probability distribution.

Number of heads Probability
0 0.25
1 0.50
2 0.25

The above table represents the probability distribution of the random variable X.
EXPECTED VALUE OF SAMPLE INFORMATION:
DEFINITION:
In decision theory, the expected value of sample information is the expected increase in utility that you could obtain from gaining access to a sample of additional observations before making a decision.
WHAT IS IT USED FOR?
Calculate the Expected Monetary Value (EMV) of each alternative action.
HOW TO USE IT/CALCULATE IT?
1. Determine the optimal decision and its expected return for the possible outcomes of the sample using the posterior probabilities for the states of nature
2. Calculate the values of the optimal returns
3. Subtract the EV of the optimal decision obtained without using the sample information from the amount determined in step (2)
EXAMPLE:
The expected value of sample information is computed as follows:
Suppose you were going to make an investment into only one of three investment vehicles: stock, mutual fund, or certificate of deposit (CD). Further suppose that the market has a 50% chance of increasing, a 30% chance of staying even, and a 20% chance of decreasing. If the market increases, the stock investment will earn $1500 and the mutual fund will earn $900. If the market stays even, the stock investment will earn $300 and the mutual fund will earn $600. If the market decreases, the stock investment will lose $800 and the mutual fund will lose $200. The certificate of deposit will earn $500 independent of the market’s fluctuation.
Question:
What is the expected value of perfect information?
Solution:
Expectation for each vehicle:
\mbox{Exp}_{stock} = 0.5 \times1500 + 0.3*300 + 0.2\times(-800) = 680
\mbox{Exp}_{mutual fund} = 0.5\times900 + 0.3*600 + 0.2\times(-200) = 590
\mbox{Exp}_{certificate of deposit} = 0.5\times500 + 0.3\times500 + 0.2\times500 = 500
The maximum of these expectations is the stock vehicle. Not knowing which direction the market will go (only knowing the probability of the directions), we expect to make the most money with the stock vehicle.
Thus,
\mbox{EMV} = 680
On the other hand, consider if we did know ahead of time which way the market would turn. Given the knowledge of the direction of the market, we would (potentially) make a different investment vehicle decision.
Expectation for maximizing profit given the state of the market:
\mbox{EV}|\mbox{PI} = 0.5\times1500 + 0.3\times600 + 0.2\times500 = 1030
That is, given each market direction, we choose the investment vehicle that maximizes the profit.
Hence,
\mbox{EVPI} = \mbox{EV}|\mbox{PI} - \mbox{EMV} = 1030 - 680 = 350. \,
Conclusion:
Knowing the direction the market will go (i.e., having perfect information) is worth $350.
EXPECTED VALUE OF SAMPLE INFORMATION:
DEFINITION:
In decision theory, the expected value of sample information (EVSI) is the expected increase in utility that you could obtain from gaining access to a sampleof additional observations before
making a decision.
WHAT IT IS USED FOR:
EVSI attempts to estimate what this improvement would be before seeing actual sample data; hence, EVSI is a form of what is known as preposterior analysis.
HOW IT IS CALCULATED:
See example below:
EXAMPLE:
Thompson Lumber Company is trying to decide whether to expand its product line by manufacturing and marketing a new product which is “backyard storage sheds.” The courses of action that may be chosen include:
· Large plant to manufacture storage shed
· Small plant to manufacture storage shed
· Build no plant at all
THOMSON LUMBER COMPANY
ALTERNATIVES FAVORABLE MARKET UNFAVORABLE MARKET
Construct a Large Plant $200,000 $-180,000
Construct a Small Plant $100,000 $-20,000
Do Nothing $0 $0
ANALYSIS
ALTERNATIVES FAVORABLE MARKET UNFAVORABLE MARKET EMV COMPUTED
Construct a large plant $200,000 $-180,000 (0.5)(200,000)+(0.5)(-180,000)=$10,000
Construct a small plant $100,000 $-20,000 (0.5)(100,000)+(0.5)(-20,000)=$40,000
Do Nothing $0 $0 $0

EVSI = Expected value of best decision with sample information (assuming no cost to gather it)-Expected value of best decision without sample information
Decision Tree Solution
EVSI = $49,200 – $40,000 = $9,200
And since the EVPI was previously calculated to be $60,000,
Thompson would be willing to pay up to $9,200 for this test information, with an efficiency of (9200/60000)*100 = 15.3%
SIGNIFICANCE LEVELS:
DEFINITION:
It is a property of the distribution of a test statistic. Significance is a statistical term that tells how sure you are that a difference or relationship exists.
 WHAT IT IS USED FOR:
The significance level of a test is the probability that the test statistic will reject the null hypothesis when the [hypothesis] is true.
STEPS USED IN ANALYSIS:
Decide on the critical alpha level you will use (i.e., the error rate you are willing to accept).
Conduct the research.
Calculate the statistic.
Compare the statistic to a critical value obtained from a table.
EXAMPLE
Null Hypothesis: m =64
Alternative Hypothesis: m>64
Test data:
X=64 (mean_
s=3.15(sample standard deviation)
m=64 (Population mean)
a=0.05 (significance level)
For this example, the test statistic is:
t n-1 = `x  – m              s /Ö n
Check to see if you really understand why it is a t-value and not a z-value.
Now substitute the given values and get a value for t
 
t n-1 =     66 –   64                 3.15/ Ö25
t n-1 =          2                      0.53
t n-1 =   3.77
 
P-value
p-value = P( t  > 3.77  )

So the p-value is smaller than 0.0005, in symbols p-value < 0.0005
Note: When you have a “not equal to” alternative hypothesis, you have to multiply by two as you have only found half of the p-value.
Decision
Well, we have to decide whether to reject or not reject the Null Hypothesis.
If the p-value bigger than 0.05 then do not reject the Null Hypothesis
If the p-value smaller than 0.05 then reject the Null Hypothesis
 
TYPE I AND TYPE II ERRORS:
DEFINITION:
Type I & Type II Error
The first kind of error that is possible involves the rejection of a null hypothesis that is actually true. This kind of error is called a type I error, and is sometimes called an error of the first kind.
The other kind of error that is possible occurs when we do not reject a null hypothesis that is false. This sort of error is called a type II error, and is also referred to as an error of the second kind.
WHAT IT IS USED FOR:
It is not used for anything. It is basically a classification of an error.
HOW IT IS USED IN CALCULATIONS:
See example below:
EXAMPLE (TYPE I ERROR)
If the cholesterol level of healthy men is normally distributed with a mean of 180 and a standard deviation of 20, and men with cholesterol levels over 225 are diagnosed as not healthy, what is the probability of a type one error? z=(225-180)/20=2.25; the corresponding tail area is .0122, which is the probability of a type I error. If the cholesterol level of healthy men is normally distributed with a mean of 180 and a standard deviation of 20, at what level (in excess of 180) should men be diagnosed as not healthy if you want the probability of a type one error to be 2%? 2% in the tail corresponds to a z-score of 2.05; 2.05 × 20 = 41; 180 + 41 = 221.
EXAMPLE (TYPE II ERROR)
If men predisposed to heart disease have a mean cholesterol level of 300 with a standard deviation of 30, but only men with a cholesterol level over 225 are diagnosed as predisposed to heart disease, what is the probability of a type II error? (The null hypothesis is that a person is not predisposed to heart disease.) z=(225-300)/30=-2.5 which corresponds to a tail area of .0062, which is the probability of a type II error (*beta*).  If men predisposed to heart disease have a mean cholesterol level of 300 with a standard deviation of 30, above what cholesterol level should you diagnose men as predisposed to heart disease if you want the probability of a type II error to be 1%? (The null hypothesis is that a person is not predisposed to heart disease.) 1% in the tail corresponds to a z-score of 2.33 (or -2.33); -2.33 × 30 = -70; 300 – 70 = 230.

SAMPLING MEAN:
DEFINITION:
The term sampling
mean is a statistical term used
to
describe the properties of statistical
distributions.
In statistical terms
,
t
he
sample mean
from a group of observations is an
estimate of the population mean
. Given a sample of size
n
, consider
n
independent random
variables
X
1
,
X
2

X
n
, each corresponding to one randomly selected observation. Each of these
variables has the distribution of the population, with mean
and standard deviation
. The
sample mean i
s defined to be
WHAT
IT
IS USED
FOR
:
It is also used to measure central tendency of
the
numbers in a database. It can also be said that
it is nothing more than a balance point between the number and the low numbers.
HOW TO CALCULATE IT
:
To
calculate
this
,
j
ust add up all the numbers, then divide by how many numbers there are.
Example: what is the mean of 2, 7
,
and 9?
Add the numbers: 2 + 7 + 9 = 18
Divide by how many numbers (i.e.
,
we added 3 numbers): 18 ÷ 3 = 6
So the Mean is 6
SAMPLING MEAN:
DEFINITION:
The term sampling mean is a statistical term used to describe the properties of statistical
distributions. In statistical terms, the sample mean from a group of observations is an
estimate of the population mean. Given a sample of size n, consider n independent random
variables X
1
, X
2
… X
n
, each corresponding to one randomly selected observation. Each of these
variables has the distribution of the population, with mean and standard deviation. The
sample mean is defined to be
WHAT IT IS USED FOR:
It is also used to measure central tendency of the numbers in a database. It can also be said that
it is nothing more than a balance point between the number and the low numbers.
HOW TO CALCULATE IT:
To calculate this, just add up all the numbers, then divide by how many numbers there are.
Example: what is the mean of 2, 7, and 9?
Add the numbers: 2 + 7 + 9 = 18
Divide by how many numbers (i.e., we added 3 numbers): 18 ÷ 3 = 6
So the Mean is 6

ETHICS AND SOCIAL RESPONSIBILTY-Role of ethics and social responsibility in developing a strategic plan while considering stakeholder needs. [Think about the power of words. Often, fewer (not more) words are more powerful. Spend seven minutes editing for concision only: which words can be removed, and do they make the passage stronger or weaker?]

WordPower

Running Head: ETHICS AND SOCIAL RESPONSIBILTY 1
ETHICS AND SOCIAL RESPONSIBILTY 6

Ethics and social Responsibility
Elvis Seumanu
MGT/498
Thane Messinger
February 08, 2018
Ethics and Social Responsibility
Introduction
Business ethics in any organization can be seen as the acceptable way of doing things [“thing” is a weak usage; what is the essence of the thought here? Can it be rephrased more strongly?] to enable good relations between the business and other stakeholders that form the business. Therefore, business ethics can refer to the set organization practices and principles that govern and shape people in an organization. Any organization should do business in a manner considered ethical and socially responsible. Strategic plans made by managers should consider all the relevant stakeholder’s needs. It’s done to avoid any negative effect on the stakeholders by adhering to all the ethical standards (Aguinis & Glavas, 2012). Business managers, therefore, have a role in striking a balance between the organization’s stakeholders plan and the set ethical and social responsibilities through the development of preventive actions.
[The opening passages, aside from being important in setting forth the thesis statement, is also important stylistically and emotionally. This is valuable real estate. How can this be phrased to bring the reader in?]
Role of ethics and social responsibility in developing a strategic plan while considering stakeholder needs. [Think about the power of words. Often, fewer (not more) words are more powerful. Spend seven minutes editing for concision only: which words can be removed, and do they make the passage stronger or weaker?]
Business ethics in any organization help in creating a positive image of the corporation in the environment and therefore the organization reaps off benefits by attracting a large number of people into the organization. [Awkward phrasing here.] Moreover, most organizations perceive business ethics and social responsibilities as a way of evading being contrary to the law in their day-to-day activities. This if not observed may result in civil lawsuits which greatly damage the image of the organization.
Organizations with business ethics can develop trust and a sense of belonging to all the involved stakeholders. The trust can be used to in the present business dealings as well as the future business-related activities. Accountable business ethics also enables an organization with risk management related to the organization, compliance issues in an organization and image development in the organization. It enables an organization to create a sense of belonging in an environment by defining its vision and mission and its future goals and objectives to all the relevant stakeholders.
Businesses should not deal with activities that can result to the suffering of the community for the mere fact of earning higher profits by evading practices that may endanger the security, confidentiality and other freedoms.
[Again, be careful with proofreading.]
Overstepping ethical boundaries
According to Ray’s machinery, they had [Again, awkward phrasing.] an ethical violation where some rogue employees were instructed to offer bribes to Japanese officials. The main aim of the bribes was to motivate the Japanese official to raise prices on certain machines imported in the country. The attempt by Rays Machineries, which is a highly profitable company and derives more than 6% of its revenue from the Japanese market was trying to raise their prices to their customers. The move to bribe the Japanese officials was highly motivated by personal greed of the managers to gain a financial advantage in the region.
Preventative measures
In order to avoid ethical violations, the organization needs to have a strong code of ethics that is well incorporated into an organization’s corporate values. All the employees of the organization should enjoy and have benefits good actions. Employees should not be given much pressure to meet the set financial targets to avoid overstepping the boundaries. Organizations should judge and measure their employees on contributions which they make and are different from their job descriptions such as engaging in community work or volunteering in social activities (Hartman, DesJardins, et al., 2014). The activities might not lead directly to the organizational goals, but they help in creating good relations with the community. If ethical violations occur in an organization, the management is supposed to take actions on the offenders by way of disciplining them. Continuous disciplinary actions against employees who violate these ethics without preferring some people or basing judgment on their job title should be done. The actions will result in all employees of the organization to be answerable of their own actions and help the organization to be in line with its code of ethics from top management to the lowest level of management.
References
Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of management38(4), 932-968.
Hartman, L. P., DesJardins, J. R., & MacDonald, C. (2014). Business ethics: Decision making for personal integrity and social responsibility. New York: McGraw-Hill.
Technical: Be careful with proofreading and editing, noted above. 1.4/2.
Structure: Generally good, but think about the basic structure of any paper: thesis, main points (topic sentences), supporting points (citations), technical details, and a deeper analysis. 0.75/1.
Analysis. Think about what’s really going on with the specific issue. The reason we look at a variety of sources is not merely to satisfy some academic curiosity, but to get the “story behind the story.” 3.75/4.
Thus, 5.9/7. +0.25 for overall effect.

Determination of chance probability and respective payoffs: A General Manger of Harley-Davidson has to decide on the size of a new facility. The GM has narrowed the choices to two: large facility or small facility. The company has collected information on the payoffs. It now has to decide which option is the best using probability analysis, the decision tree model, and expected monetary value. Options:

A General Manger of Harley-Davidson has to decide on the size of a new facility. The GM has narrowed the choices to two: large facility or small facility. The company has collected information on the payoffs. It now has to decide which option is the best using probability analysis, the decision tree model, and expected monetary value.
Options:
Facility     Demand Options     Probability              Actions                  Expected Payoffs
Large           Low Demand             0.4                             Do Nothing                       ($10)
Low Demand             0.4                             Reduce Prices                  $50
High Demand            0.6                                                                                $70
Small            Low Demand             0.4                                                                                $40
High Demand            0.6                               Do Nothing                       $40
High Demand            0.6                               Overtime                            $50
High Demand            0.6                                Expand                                $55
 
Determination of chance probability and respective payoffs:
Build Small:
Low Demand 0.4($40)=$16
High Demand 0.6($55)=$33
Build Large:
Low Demand 0.4($50)=$20
High Demand 0.6($70)=$42
Determination of Expected Value of each alternative
Build Small: $16+$33=$49
Build Large: $20+$42=$62
Submit your conclusion in a Word document… Statistical Terms review sheet (Attached)

Marketing, Operations, Financing, Human Resources: Developing product strategies-Consider  a foreign company marketing its products in the United States, such as the Mexican company Cerveceria Modelo that markets Corona beer in the USA. Analyze the complexities

Assignment 1: Discussion

Marketing, Operations, Financing, Human Resources

Marketing, operations, and human resource management are core areas of business. An international setting provides unique challenges in each of these areas.
Research the topic using your textbook, Argosy University online library resources, and the Internet. Respond to the following:

Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation
Do the following when responding to your peers:

  • Read your peers’ answers.
  • Provide substantive comments by
    • contributing new, relevant information from course readings, Web sites, or other sources;
    • building on the remarks or questions of others; or
    • sharing practical examples of key concepts from your professional or personal experiences
  • Respond to feedback on your posting and provide feedback to other students on their ideas.
  • Make sure your writing
    • is clear, concise, and organized;
    • demonstrates ethical scholarship in accurate representation and attribution of sources; and
    • displays accurate spelling, grammar, and punctuation.

 

Management And Business In The 21st Century: Central Questions In The Global Economy, Ecology And Ethics—Critically discuss and present a plan on how organizations can contribute to the betterment of society through elevating the health and well-being of those who live in it

Assessment –

Management And Business In The 21st Century: Central Questions In The Global Economy, Ecology And Ethics

 

Critically discuss and present a plan on how organizations can contribute to the betterment of society through elevating the health and well-being of those who live in it.
What role can organizations play in positively affecting the physical, psychological, social, and financial health of individuals, groups, communities, countries, regions, or global society? (2500 words)
The essay may explore such issues as whether (and why) organizations have a responsibility for improving the lives of individuals in society. Do organizations have an obligation to “give back”? Are there benefits for organizations who seek to improve lives as a strategic opportunity? Could—and should—organizations play more of a role in the overall health and well-being of a society?
What does it take to achieve a coordinated and sustained effort from organizations to address the grand challenges of improving a society’s physical, psychological, social, and financial health?
How can health and well-being become part of the conversation in upper echelons of organizations? What types of leadership approaches will engage people in making positive differences in their lives, on both large and small scales? If organizational purpose is to ensure that lives are better, what should organizations do differently?
Your discussion should be backed by sufficient academic references in order to consider it for grading. Please note just a summary of your understanding in descriptive form shall be disqualified from any grading. In addition, you may support your answer with relevant research findings, and other scholarly references. Students are required to present a 2,500-word critical discussion on the above-mentioned topic. Students should present a well-integrated piece of work combining theory with appropriate examples, and fully referenced using the Harvard system throughout.

Awareness of the fi ve forces can help a company understand the structure of its industry and stake out a position that is more profi table and less vulnerable to attack.

Writing Assignment

Awareness of the fi ve forces can help a company understand the structure of its industry and stake out a position that is more profi table and less vulnerable to attack.
78 Harvard Business Review | January 2008 | hbr.org
1808 Porter.indd 781808 Porter.indd 78 12/5/07 5:33:57 PM12/5/07 5:33:57 PM
P et
er C
ro w
th er
Editor’s Note: In 1979, Harvard Business Review published “How Competitive Forces Shape Strat-
egy” by a young economist and associate professor,
Michael E. Porter. It was his fi rst HBR article, and it
started a revolution in the strategy fi eld. In subsequent
decades, Porter has brought his signature economic
rigor to the study of competitive strategy for corpora-
tions, regions, nations, and, more recently, health care
and philanthropy. “Porter’s fi ve forces” have shaped a
generation of academic research and business practice.
With prodding and assistance from Harvard Business
School Professor Jan Rivkin and longtime colleague
Joan Magretta, Porter here reaffi rms, updates, and
extends the classic work. He also addresses common
misunderstandings, provides practical guidance for
users of the framework, and offers a deeper view of
its implications for strategy today.
THE FIVE COMPETITIVE FORCES THAT
by Michael E. Porter
hbr.org | January 2008 | Harvard Business Review 79
SHAPE
IN ESSENCE, the job of the strategist is to under-
STRATEGYSTRATEGY stand and cope with competition. Often, however, managers defi ne competition too narrowly, as if it occurred only among today’s direct competi- tors. Yet competition for profi ts goes beyond es- tablished industry rivals to include four other competitive forces as well: customers, suppliers, potential entrants, and substitute products. The extended rivalry that results from all fi ve forces defi nes an industry’s structure and shapes the nature of competitive interaction within an industry.
As different from one another as industries might appear on the surface, the underlying driv- ers of profi tability are the same. The global auto industry, for instance, appears to have nothing in common with the worldwide market for art masterpieces or the heavily regulated health-care
1808 Porter.indd 791808 Porter.indd 79 12/5/07 5:34:06 PM12/5/07 5:34:06 PM
LEADERSHIP AND STRATEGY | The Five Competitive Forces That Shape Strategy
80 Harvard Business Review | January 2008 | hbr.org
delivery industry in Europe. But to under- stand industry competition and profi tabil- ity in each of those three cases, one must analyze the industry’s underlying struc- ture in terms of the fi ve forces. (See the ex- hibit “The Five Forces That Shape Industry Competition.”)
If the forces are intense, as they are in such industries as airlines, textiles, and ho- tels, almost no company earns attractive re- turns on investment. If the forces are benign, as they are in industries such as software, soft drinks, and toiletries, many companies are profi table. Industry structure drives competition and profi tability, not whether an industry produces a product or service, is emerging or mature, high tech or low tech, regulated or unregulated. While a myriad of factors can affect industry profi tability in the short run – including the weather and the business cycle – industry structure, manifested in the competitive forces, sets industry profi tability in the medium and long run. (See the exhibit “Differences in Industry Profi tability.”)
Understanding the competitive forces, and their under- lying causes, reveals the roots of an industry’s current profi t- ability while providing a framework for anticipating and infl uencing competition (and profi tability) over time. A healthy industry structure should be as much a competitive concern to strategists as their company’s own position. Un- derstanding industry structure is also essential to effective strategic positioning. As we will see, defending against the competitive forces and shaping them in a company’s favor are crucial to strategy.
Forces That Shape Competition The confi guration of the fi ve forces differs by industry. In the market for commercial aircraft, fi erce rivalry between dominant producers Airbus and Boeing and the bargain- ing power of the airlines that place huge orders for aircraft are strong, while the threat of entry, the threat of substi- tutes, and the power of suppliers are more benign. In the movie theater industry, the proliferation of substitute forms of entertainment and the power of the movie producers and distributors who supply movies, the critical input, are important.
The strongest competitive force or forces determine the profi tability of an industry and become the most important to strategy formulation. The most salient force, however, is not always obvious.
For example, even though rivalry is often fi erce in com- modity industries, it may not be the factor limiting profi t- ability. Low returns in the photographic fi lm industry, for instance, are the result of a superior substitute product – as Kodak and Fuji, the world’s leading producers of photo- graphic fi lm, learned with the advent of digital photography. In such a situation, coping with the substitute product be- comes the number one strategic priority.
Industry structure grows out of a set of economic and technical characteristics that determine the strength of each competitive force. We will examine these drivers in the pages that follow, taking the perspective of an incumbent, or a company already present in the industry. The analysis can be readily extended to understand the challenges facing a potential entrant.
THREAT OF ENTRY. New entrants to an industry bring new capacity and a desire to gain market share that puts pressure on prices, costs, and the rate of investment nec- essary to compete. Particularly when new entrants are diversifying from other markets, they can leverage exist- ing capabilities and cash fl ows to shake up competition, as Pepsi did when it entered the bottled water industry, Micro- soft did when it began to offer internet browsers, and Apple did when it entered the music distribution business.
Michael E. Porter is the Bishop William Lawrence University Pro-
fessor at Harvard University, based at Harvard Business School in
Boston. He is a six-time McKinsey Award winner, including for his
most recent HBR article, “Strategy and Society,” coauthored with
Mark R. Kramer (December 2006).
The Five Forces That Shape Industry Competition
Bargaining Power of Suppliers
Threat of New
Entrants
Bargaining Power of Buyers
Threat of Substitute Products or
Services
Rivalry Among Existing
Competitors
1808 Porter.indd 801808 Porter.indd 80 12/5/07 5:34:13 PM12/5/07 5:34:13 PM
hbr.org | January 2008 | Harvard Business Review 81
The threat of entry, therefore, puts a cap on the profi t po- tential of an industry. When the threat is high, incumbents must hold down their prices or boost investment to deter new competitors. In specialty coffee retailing, for example, relatively low entry barriers mean that Starbucks must in- vest aggressively in modernizing stores and menus.
The threat of entry in an industry depends on the height of entry barriers that are present and on the reaction en- trants can expect from incumbents. If entry barriers are low and newcomers expect little retaliation from the entrenched competitors, the threat of entry is high and industry profi t- ability is moderated. It is the threat of entry, not whether entry actually occurs, that holds down profi tability.
Barriers to entry. Entry barriers are advantages that incum- bents have relative to new entrants. There are seven major sources:
1. Supply-side economies of scale. These economies arise when fi rms that produce at larger volumes enjoy lower costs per unit because they can spread fi xed costs over more units, employ more effi cient technology, or command better terms from suppliers. Supply-side scale economies deter entry by forcing the aspiring entrant either to come into the industry on a large scale, which requires dislodging entrenched com- petitors, or to accept a cost disadvantage.
Scale economies can be found in virtually every activity in the value chain; which ones are most important varies by industry.1 In microprocessors, incumbents such as Intel are protected by scale economies in research, chip fabrica- tion, and consumer marketing. For lawn care companies like Scotts Miracle-Gro, the most important scale economies are found in the supply chain and media advertising. In small- package delivery, economies of scale arise in national logisti- cal systems and information technology.
2. Demand-side benefi ts of scale. These benefi ts, also known as network effects, arise in industries where a buyer’s willing- ness to pay for a company’s product increases with the num- ber of other buyers who also patronize the company. Buyers may trust larger companies more for a crucial product: Re- call the old adage that no one ever got fi red for buying from IBM (when it was the dominant computer maker). Buyers may also value being in a “network” with a larger number of fellow customers. For instance, online auction participants are attracted to eBay because it offers the most potential trading partners. Demand-side benefi ts of scale discourage
entry by limiting the willingness of customers to buy from a newcomer and by reducing the price the newcomer can com- mand until it builds up a large base of customers.
3. Customer switching costs. Switching costs are fi xed costs that buyers face when they change suppliers. Such costs may arise because a buyer who switches vendors must, for ex- ample, alter product specifi cations, retrain employees to use a new product, or modify processes or information systems. The larger the switching costs, the harder it will be for an en- trant to gain customers. Enterprise resource planning (ERP) software is an example of a product with very high switching costs. Once a company has installed SAP’s ERP system, for ex- ample, the costs of moving to a new vendor are astronomical
because of embedded data, the fact that internal processes have been adapted to SAP, major retraining needs, and the mission-critical nature of the applications.
4. Capital requirements. The need to invest large fi nan- cial resources in order to compete can deter new entrants. Capital may be necessary not only for fi xed facilities but also to extend customer credit, build inventories, and fund start- up losses. The barrier is particularly great if the capital is required for unrecoverable and therefore harder-to-fi nance expenditures, such as up-front advertising or research and development. While major corporations have the fi nancial resources to invade almost any industry, the huge capital requirements in certain fi elds limit the pool of likely en- trants. Conversely, in such fi elds as tax preparation services or short-haul trucking, capital requirements are minimal and potential entrants plentiful.
It is important not to overstate the degree to which capital requirements alone deter entry. If industry returns are at- tractive and are expected to remain so, and if capital markets are effi cient, investors will provide entrants with the funds they need. For aspiring air carriers, for instance, fi nancing is available to purchase expensive aircraft because of their high resale value, one reason why there have been numer- ous new airlines in almost every region.
5. Incumbency advantages independent of size. No matter what their size, incumbents may have cost or quality advan- tages not available to potential rivals. These advantages can stem from such sources as proprietary technology, preferen- tial access to the best raw material sources, preemption of the most favorable geographic locations, established brand identities, or cumulative experience that has allowed incum-
Industry structure drives competition and profi tability, not whether an industry is emerging or mature, high tech or low tech, regulated or unregulated.
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LEADERSHIP AND STRATEGY | The Five Competitive Forces That Shape Strategy
82 Harvard Business Review | January 2008 | hbr.org
bents to learn how to produce more effi ciently. Entrants try to bypass such advantages. Upstart discounters such as Tar- get and Wal-Mart, for example, have located stores in free- standing sites rather than regional shopping centers where established department stores were well entrenched.
6. Unequal access to distribution channels. The new en- trant must, of course, secure distribution of its product or service. A new food item, for example, must displace others from the supermarket shelf via price breaks, promotions, intense selling efforts, or some other means. The more lim- ited the wholesale or retail channels are and the more that existing competitors have tied them up, the tougher entry into an industry will be. Sometimes access to distribution is so high a barrier that new entrants must bypass distribu- tion channels altogether or create their own. Thus, upstart low-cost airlines have avoided distribution through travel agents (who tend to favor established higher-fare carriers) and have encouraged passengers to book their own fl ights on the internet.
7. Restrictive government policy. Government policy can hinder or aid new entry directly, as well as amplify (or nul- lify) the other entry barriers. Government directly limits or even forecloses entry into industries through, for instance, licensing requirements and restrictions on foreign invest- ment. Regulated industries like liquor retailing, taxi services, and airlines are visible examples. Government policy can heighten other entry barriers through such means as ex- pansive patenting rules that protect proprietary technol- ogy from imitation or environmental or safety regulations that raise scale economies facing newcomers. Of course, government policies may also make entry easier – directly through subsidies, for instance, or indirectly by funding ba- sic research and making it available to all fi rms, new and old, reducing scale economies.
Entry barriers should be assessed relative to the capa- bilities of potential entrants, which may be start-ups, foreign fi rms, or companies in related industries. And, as some of our examples illustrate, the strategist must be mindful of the creative ways newcomers might fi nd to circumvent appar- ent barriers.
Expected retaliation. How potential entrants believe in- cumbents may react will also infl uence their decision to enter or stay out of an industry. If reaction is vigorous and protracted enough, the profi t potential of participating in the industry can fall below the cost of capital. Incumbents often use public statements and responses to one entrant to send a message to other prospective entrants about their commitment to defending market share.
Newcomers are likely to fear expected retaliation if: Incumbents have previously responded vigorously to
new entrants. Incumbents possess substantial resources to fi ght back,
including excess cash and unused borrowing power, avail-


able productive capacity, or clout with distribution channels and customers.
Incumbents seem likely to cut prices because they are committed to retaining market share at all costs or because the industry has high fi xed costs, which create a strong mo- tivation to drop prices to fi ll excess capacity.
Industry growth is slow so newcomers can gain volume only by taking it from incumbents.
An analysis of barriers to entry and expected retaliation is obviously crucial for any company contemplating entry into a new industry. The challenge is to fi nd ways to surmount the entry barriers without nullifying, through heavy invest- ment, the profi tability of participating in the industry.
THE POWER OF SUPPLIERS. Powerful suppliers capture more of the value for themselves by charging higher prices, limiting quality or services, or shifting costs to industry par- ticipants. Powerful suppliers, including suppliers of labor, can squeeze profi tability out of an industry that is unable to pass on cost increases in its own prices. Microsoft, for in- stance, has contributed to the erosion of profi tability among personal computer makers by raising prices on operating systems. PC makers, competing fi ercely for customers who can easily switch among them, have limited freedom to raise their prices accordingly.
Companies depend on a wide range of different supplier groups for inputs. A supplier group is powerful if:
It is more concentrated than the industry it sells to. Microsoft’s near monopoly in operating systems, coupled with the fragmentation of PC assemblers, exemplifi es this situation.
The supplier group does not depend heavily on the in- dustry for its revenues. Suppliers serving many industries will not hesitate to extract maximum profi ts from each one. If a particular industry accounts for a large portion of a sup- plier group’s volume or profi t, however, suppliers will want to protect the industry through reasonable pricing and as- sist in activities such as R&D and lobbying.
Industry participants face switching costs in changing suppliers. For example, shifting suppliers is diffi cult if com- panies have invested heavily in specialized ancillary equip-

Market Orientation-apply the five forces framework and determine the attractiveness of the industry based on your analysis.

Compare and Contrast the Five Forces Framework with the Market Orientation.
Using the hamburger fast food industry,
-apply the five forces framework and determine the attractiveness of the industry based on your analysis.
Be sure that you identify separately the impacts on profitability and the conditions leading to the strength/weakness of the force
. You should assess each force as being strong, moderate and weak.

marketing plan: SWOT Paper Analysis-Using the SWOT analysis, evaluate your market and future competition for your selection

Assignment 2: SWOT Analysis 

Strengths, weaknesses, opportunities, and threats (SWOT) are critical components of a marketing plan. For this assignment, you will build a marketing plan for an organization, product, or service of your choice.
Begin by selecting an organization, product, or service for your marketing plan and complete the following:

 

Discuss the strengths and weaknesses of relevant health policy

Appraise the strengths and weaknesses of relevant health policy.
Directions
Appraise the strengths, weaknesses, opportunities and threats (SWOT)  of the Patient Protection and Affordable Care Act (PPCA).
Include at  least 5 major strengths, weaknesses, opportunities and threats.
Please  use the SWOT Template to do this appraisal.
Focus on major factors and be sure to be unbiased in your appraisal.  Use scholarly sources (at least 2) and cite.